Obtaining support for ApTest Manager

• Support licenses
• Reproducible deficiencies
• Operational questions and advice

Support licenses need to be renewed annually. The expiration date of your support license can be found in your LICENSE.dat file.

ApTest Manager will add a message to the login screen notifying you if your support license has expired, or will expire within 30 days.

If you have a current ApTest Manager support license, you can submit support requests for reproducible deficiencies in the program only, using the Problem Report form at http://www.aptest.com/atm2/licensees/. Problem Reports must be submitted by your organization's Aptest Manager technical contact.

Operational questions (e.g. "How do I do X?") may be submitted to the ApTest Manager Forums bulletin boards at http://www.aptest.com/cgi-bin/Ultimate.cgi.

Your question may have already been answered! The bulletin boards have a search function which may help you find useful information without having to wait for a reply.